Bugsquad: Difference between revisions

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This is the startpage for everybody interesting in dealing with bug reports in [https://bugs.maemo.org maemo.org Bugzilla].
This is the startpage for everybody interesting in dealing with bug reports in [https://bugs.maemo.org maemo.org Bugzilla].


==Tasks==
==What is a Bugsquad?==
The maemo.org Bugsquad is a team that takes a look at the incoming and existing bug reports in maemo.org Bugzilla to make sure that they are in good shape before a developer spends time on the reports.


=== Documentation ===
==How everybody can help==
''Please use the "Bugs:" namespace for subpages to keep consistency with other namespace schemes used in this wiki (e.g. MAG: for the Maemo Action Group)''
=== Triaging ===
Triaging means to make sure that a problem has not already been reported before and that it has correct, enough and recent information.
* [[Bugs:Triage_guide|Triage guide]]: A guide ''for triagers'' that explains good practices when triaging bug reports.
* [[Bugs:Stock answers|Stock answers]]: List of stock replies to use for various types of bug reports. We collect and provide product-specific information and knowledge ''for triagers'' that can be used as a first feedback for reports that are too vague to be helpful or interesting for developers.
* Tasks: You can take a look at new reports, reproduce reports in your favorite application, or clean up old "moreinfo" reports. Just pick your favourite area. The section "[[Bugs:Triage_guide#Potential_tasks Potential Tasks]]" of the Triage Guide lists some ideas.


==== For triagers ====
=== Reporting ===
* [[Bugs:Triage_guide|Triage guide]]: A guide ''for triagers'' that defines how to correctly prioritize and "prepare" incoming bug reports (see [http://lists.maemo.org/pipermail//maemo-developers/2008-June/033719.html maemo-developers - maemo Bug Jar #6]).
* Useful and valuable reports: Provide a good quality report by taking a look at [https://maemo.org/bugzilla/page.cgi?id=bug-writing.html Bugzilla's Bug-writing page].
* [[Bugs:Stock answers|Stock answers]]: List of stock replies to use for various types of bug reports. We collect and provide product-specific information and knowledge ''for triagers'' that can be used as a first feedback for vague bug reports.
* [[Bugs:Cloning|Information for people that also have access to Nokia's non-public Bugtracker]]


==== For reporters ====
==How to join the Bugsquad==
* Useful and valuable reports: Improve the quality of incoming reports by asking reporters to take a look at [https://maemo.org/bugzilla/page.cgi?id=bug-writing.html Bugzilla's static Bug-writing page].
* Create a Bugzilla account.
* Read the "How everybody can help" section below.
* Send an email to bugzilla@maemo.org or chat with us (e.g. andre__) in the #maemo channel on Freenode IRC and ask for triaging permissions.
* Add yourself to the "Bugsquad Members" list below.
* Welcome to the team! :-)


** We may either improve the template used in the enter_bug textarea, or also enhance/switch to something like the [https://bugs.maemo.org/enter_bug.cgi?product=applications&format=guided guided submission form].
==What everybody should know==
===Bug resolutions and what they mean===
* In general: https://bugs.maemo.org/page.cgi?id=fields.html#resolution
* RESOLVED FIXED:
** '''Bugs''' are closed as RESOLVED FIXED when the code has been internally written and verified to fix the issue.
** '''Enhancements''' can be closed as RESOLVED FIXED when the issue has been added to the Roadmap or Specification for a next version.


==== For administrators ====
=== Bug and Feature Jars ===
* Stephen Gadsby provides weekly [http://www.octofish.net/bugjar/ Maemo Bug and Feature Jars].
* Additionally, Andre Klapper provides monthly [http://talk.maemo.org/showthread.php?t=27833 Feature Jars].


* [[Bugs:Administration_guide|Administration guide]]: A guide ''for administrators'' for creating products, components and virtual users.
==What applications maintainers should know==
* [[Bugs:Adding_Extra_products|Adding Extra products]]: A guide ''for Extras maintainers of packages in the Extras repository'' what information to provide for getting added in Bugzilla.


==== For Extras package maintainers ====
==What Nokia developers should know==
* [[Bugs:Adding_Extra_products|Adding Extra products]]: A guide ''for Extras package maintainers'' what information to provide for getting added in Bugzilla.
* [[Bugs:Cloning|Information for people that also have access to Nokia's non-public Bugtracker]]
=== Bug Jar ===
Setup a system for syndicating sjgadsby's [http://www.octofish.net/bugjar/ Maemo Bug Jars] to the wiki.
* One possible solution is being put together in [[User:Generalantilles/Sandbox/Bug_Jar|GeneralAntilles' Sandbox]].
* Will need some templates to make things easier.


==Resolution guidelines==
==What Bugzilla administrators should know==
* In general: https://bugs.maemo.org/page.cgi?id=fields.html#resolution
* [[Bugs:Administration_guide|Administration guide]]: A guide ''for administrators'' for creating products, components and virtual users.
* RESOLVED FIXED:
** '''Bugs''' are closed as FIXED when the code has been internally written and verified to fix the issue.
** '''Enhancements''' can be closed as FIXED when the issue has been added to the Roadmap or Specification for a next version.


==Members==
==Bugsquad Members==
New members should simply add their name to the bottom of the list and jump right into the project.


# [[User:Andre|Andre]] (maemo.org bugmaster) 11:07, 13 June 2008 (UTC)
# [[User:Andre|Andre]] (maemo.org bugmaster) 11:07, 13 June 2008 (UTC)
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# [[User:prometoys|prometoys]]
# [[User:prometoys|prometoys]]
# [[User:qwerty12|qwerty12]] 17:41, 3 November 2009 (UTC)
# [[User:qwerty12|qwerty12]] 17:41, 3 November 2009 (UTC)
==Bugdays==
The Bugsquad will have a regular monthly day where we look through old Bugzilla bugs to clean up. Of course we don't just do this on bugdays, but it's more fun together and a cool way to introduce new people.
Sometimes there also might be specific bugday subjects, for example "Email issues" or "older bugs about Maemo4".
Our first bugday will be in December - more information to come.


== Meetings ==
== Meetings ==


The QA team has occasional meetings.
The QA team has occasional meetings.
* [[QA meeting| Minutes of last QA meeting]]
== Future plans ==
* Technical plans:
** We plan to either improve the template used in the enter_bug textarea, or also enhance/switch to something like the [https://bugs.maemo.org/enter_bug.cgi?product=applications&format=guided guided submission form].
** Upgrade to Bugzilla 3.4


* [[QA meeting| Minutes of last QA meeting]]
== Documentation ==
''Please use the "Bugs:" namespace for any subpages to keep consistency with other namespace schemes used in this wiki.
 
== Acknowledgement ==
* [http://live.gnome.org/Bugsquad GNOME Bugsquad]
* [http://techbase.kde.org/Contribute/Bugsquad KDE Bugsquad]


[[Category:Community]]
[[Category:Community]]

Revision as of 20:31, 11 November 2009

This is the startpage for everybody interesting in dealing with bug reports in maemo.org Bugzilla.

What is a Bugsquad?

The maemo.org Bugsquad is a team that takes a look at the incoming and existing bug reports in maemo.org Bugzilla to make sure that they are in good shape before a developer spends time on the reports.

How everybody can help

Triaging

Triaging means to make sure that a problem has not already been reported before and that it has correct, enough and recent information.

  • Triage guide: A guide for triagers that explains good practices when triaging bug reports.
  • Stock answers: List of stock replies to use for various types of bug reports. We collect and provide product-specific information and knowledge for triagers that can be used as a first feedback for reports that are too vague to be helpful or interesting for developers.
  • Tasks: You can take a look at new reports, reproduce reports in your favorite application, or clean up old "moreinfo" reports. Just pick your favourite area. The section "Bugs:Triage_guide#Potential_tasks Potential Tasks" of the Triage Guide lists some ideas.

Reporting

How to join the Bugsquad

  • Create a Bugzilla account.
  • Read the "How everybody can help" section below.
  • Send an email to bugzilla@maemo.org or chat with us (e.g. andre__) in the #maemo channel on Freenode IRC and ask for triaging permissions.
  • Add yourself to the "Bugsquad Members" list below.
  • Welcome to the team! :-)

What everybody should know

Bug resolutions and what they mean

  • In general: https://bugs.maemo.org/page.cgi?id=fields.html#resolution
  • RESOLVED FIXED:
    • Bugs are closed as RESOLVED FIXED when the code has been internally written and verified to fix the issue.
    • Enhancements can be closed as RESOLVED FIXED when the issue has been added to the Roadmap or Specification for a next version.

Bug and Feature Jars

What applications maintainers should know

  • Adding Extra products: A guide for Extras maintainers of packages in the Extras repository what information to provide for getting added in Bugzilla.

What Nokia developers should know

What Bugzilla administrators should know

  • Administration guide: A guide for administrators for creating products, components and virtual users.

Bugsquad Members

  1. Andre (maemo.org bugmaster) 11:07, 13 June 2008 (UTC)
  2. Karsten (maemo.org bugmaster) 11:07, 13 June 2008 (UTC)
  3. GeneralAntilles 11:05, 13 June 2008 (UTC)
  4. sjgadsby
  5. brontide 19:11, 12 August 2008 (UTC)
  6. Tim Samoff 14:57, 21 August 2008 (UTC)
  7. lma 06:25, 3 October 2008 (UTC)
  8. jukey 19:29, 6 October 2008 (UTC)
  9. yerga
  10. zerojay
  11. arnims
  12. prometoys
  13. qwerty12 17:41, 3 November 2009 (UTC)

Bugdays

The Bugsquad will have a regular monthly day where we look through old Bugzilla bugs to clean up. Of course we don't just do this on bugdays, but it's more fun together and a cool way to introduce new people. Sometimes there also might be specific bugday subjects, for example "Email issues" or "older bugs about Maemo4". Our first bugday will be in December - more information to come.

Meetings

The QA team has occasional meetings.

Future plans

  • Technical plans:
    • We plan to either improve the template used in the enter_bug textarea, or also enhance/switch to something like the guided submission form.
    • Upgrade to Bugzilla 3.4

Documentation

Please use the "Bugs:" namespace for any subpages to keep consistency with other namespace schemes used in this wiki.

Acknowledgement